We can support everything; from your network devices to your desktop devices
We support all applications from O365 to anti-virus, including patch management
Chat, email, call and/or walk-ins welcomed
Whether you are looking for help troubleshooting problems or need guidance around your technology challenges, ContourCares support team can help you.
ContourCares is a 24/7/365 support service that will provide you with the ability to focus on your company’s needs all while offering employees and customers a satisfying experience with our help desk.
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Your ContourCinch Support Center provides a comprehensive view of the status and priority of your open tickets. You can review archived tickets and create new tickets all while getting real-time feedback from the ContourCares support team.
In the Monitoring Center, you can see the status of your active devices and create tickets or work orders related to a specific device.
In the Cloud Center, view the details of your cloud solutions including infrastructure, database, backups, disaster recovery, desktops etc. You can also take a look at the status of your existing cloud solutions and managed solutions. You can also choose to add more solutions and check on the status of any new solutions in the queue.
ContourCinch is your centralized Cloud and Managed Services console. Whether you need to spin up a Virtual Server, create a new backup or replicate data to your DR facility; everything you need is just one click away and backed by Contour’s 24×7 Support Team.
ContourCinch provides proactive support for your Cloud systems as well as your End Users.
Need to reset your password? Having trouble access an application? Call the ContourCares support desk for immediate assistance.
Whether you need Cloud Servers, Managed Services, Help Desk, Advanced Security or assistance rolling out a new project; ContourCinch is your centralized data management solution for all of your IT and end user needs.
No, you automatically get access to ContourCinch with a paid help desk agreement.
Most of our customers sign a 36-month agreement. However, we do have customers that sign 12 and 60-month terms.
We do not have minimums, but we are assuming you have one employee.
Yes, we support network, servers and phones.